Support
Returns
If a piece isn't right for your wall, we'll make it right.
Window
Returns are accepted within 30 days of delivery on unmounted pieces in their original packaging.
How to start
Email cleanmodels1@gmail.com with your order number and we'll send a prepaid label where available.
Refunds
Refunds are issued to the original payment method within 5 business days of the piece arriving back with us.
Damage in transit
Send a photo within 7 days of delivery and we'll reprint and reship immediately at no cost.
Commissions
Custom commissions are made to your specification and are non-returnable unless faulty.